Terms and Conditions

These terms govern the use of our website, services, subscriptions, and usage-based billing.

Terms and Conditions

The Intellectual Stew LLC

Last Updated: December 25, 2025


1. Agreement to Terms

By accessing, purchasing, or using any services provided by The Intellectual Stew LLC (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms and Conditions.

If you do not agree to these terms, you may not access or use our services.


2. Description of Services

The Intellectual Stew LLC provides digital services, including but not limited to:

  • AI-powered virtual agents

  • Custom and semi-custom AI agent configurations

  • Usage-based communication services

  • Subscription-based access to AI systems

All services are delivered electronically and may involve third-party infrastructure.


3. Nature of AI Services

All agents provided by The Intellectual Stew LLC are artificial intelligence systems, not human employees.

Our AI agents:

  • Are not licensed professionals

  • Do not provide legal, medical, financial, or professional advice

  • Should not be relied upon for critical or regulated decision-making

Clients are responsible for determining appropriate use.


4. Custom Services & No-Refund Policy

Many of our services involve custom configuration, setup, or agent development.

Due to the digital and customized nature of our services:

  • All sales are final

  • No refunds are provided for:

    • Custom AI agent builds

    • Setup or configuration fees

    • Subscription fees once service has begun

    • Usage-based minutes that have been allocated or used

This policy applies regardless of usage level or perceived outcome.


5. Billing & Payments

Subscription Billing

  • Subscription services are billed automatically on a recurring basis

  • Billing begins once service is activated

  • Charges continue until cancellation

Usage-Based (Minute) Billing

  • Usage is calculated based on active conversation or call time

  • Minutes are deducted as services are used

  • Unused minutes do not roll over unless explicitly stated

Clients are responsible for monitoring usage.


6. Cancellation Policy

Clients may cancel services at any time unless otherwise stated.

  • Cancellation prevents future billing

  • Cancellation does not result in refunds for prior charges

  • Unused minutes or partial billing periods are not refundable


7. Service Modifications

Once an AI agent is live:

  • Minor updates may be permitted depending on the plan

  • Major changes, new workflows, or reconfiguration may require additional fees

The Intellectual Stew LLC reserves the right to determine what constitutes a major modification.


8. Ownership & Licensing

All AI systems, software, prompts, configurations, and infrastructure remain the property of The Intellectual Stew LLC.

Clients are granted a limited, non-transferable right to use the services during an active subscription or agreement.

No ownership rights are transferred.


9. Acceptable Use

Clients agree not to:

  • Use services for unlawful purposes

  • Collect sensitive personal, medical, or financial data without authorization

  • Misrepresent AI agents as human employees

  • Attempt to reverse-engineer or misuse the systems

We reserve the right to suspend or terminate service for misuse.


10. Service Availability

While we strive for reliability, services are provided “as is” and “as available.”

The Intellectual Stew LLC does not guarantee:

  • Uninterrupted service

  • Error-free performance

  • Continuous availability

Downtime may occur due to maintenance, third-party outages, or technical limitations.


11. Limitation of Liability

To the fullest extent permitted by law, The Intellectual Stew LLC shall not be liable for:

  • Indirect or consequential damages

  • Loss of revenue, data, or business opportunities

  • Errors, omissions, or misunderstandings generated by AI systems

Total liability, if any, shall not exceed the amount paid for services during the prior billing period.


12. Indemnification

Clients agree to indemnify and hold harmless The Intellectual Stew LLC from any claims, damages, or liabilities arising from:

  • Misuse of services

  • Improper reliance on AI outputs

  • Violation of these Terms


13. Termination of Services

We reserve the right to suspend or terminate services:

  • For violation of these Terms

  • For non-payment

  • For misuse or abuse of services

Termination does not entitle the client to refunds.


14. Changes to Terms

The Intellectual Stew LLC may update these Terms at any time.

Continued use of services after changes are posted constitutes acceptance of the updated Terms.


15. Governing Law

These Terms are governed by and construed in accordance with the laws of the state in which The Intellectual Stew LLC is registered, without regard to conflict of law principles.


16. Contact Information

Questions regarding these Terms may be submitted through the contact information provided during onboarding or account setup.

By using the services of The Intellectual Stew LLC, you acknowledge that you are purchasing access to a digital, AI-powered service and agree to all billing, usage, and no-refund policies.